Over the course of 2018, the growth in the demand for education focused increasingly on more short-term educational offerings.

Structural changes in working life and related new educational needs required higher education that corresponds with the competence needs in an agile manner. JAMK found it important to further optimise responding to customer needs, develop the production of educational services and renew the organisation of support services for lifelong learning.

At JAMK, lifelong learning is divided into six areas:

  1. Open higher education, incl. Diplomas of Higher Education
  2. Specialisation studies
  3. Summer School and summer semester
  4. Labour market training
  5. Continuing education
  6. Master’s degrees

The significance of open UAS studies has increased as demand has increased, operations have been expanded and the product selection has become more versatile. Their importance has also increased in the new funding model for universities of applied sciences.

The lifelong learning (elinikäinen oppiminen, ELO) development group continued its work to promote lifelong learning at JAMK.

“The ELO activities have become structured, and various initiatives regarding lifelong learning have produced versatile and flexible new courses to complement JAMK’s educational offering,” rejoices Secretary of the ELO development group, Specialist Tytti Pintilä.

Survey work concerning the ELO educational services and their organisation was started in August 2018. The work involves examining the relationship between the core service and the support services, and the conclusion is that new support service solutions can be created by crossing boundaries and strengthening internal co-operation. Information systems and their development play a major role in the background, influencing the service processes.

“Our goal has been to build mutual understanding regarding the support services needed in the ELO activities. We have used various method to seek solutions for aspects such as those related to service availability, service channels and student administration functions,” says Designer Jaana Ahlqvist, who is involved in the survey work.

The development work continues in 2019.