Visiting Student

You need a personal user name and password to log in to the Jamk network and services. You can check your username and change its password with your Finnish online bank account ID using Self service password reset (link to the service below).

If you do not have a suitable online bank ID or there are some other problems using service, please contact: campusonline(at)jamk.fi. If you are EduFutura student please contact: avoinamk(at)jamk.fi.

Also read the Jamk Network Guide to New Users in the Helpdesk (link below).

Jamk uses the web-based learning environment Moodle. You can access the environment using the Jamk username and password. The course environment opens just before the commencement of the studies.

Log in to the Moodle environment. You will see the course in Moodle on the first day of the studies, at the latest. You can find the address and instructions for the Moodle below this text.

Please note: Before Moodle, Jamk was using another learning environment, Optima, but starting in January 2021, all new implementations has been made in Moodle. Ongoing implementations can be continued in Optima until the end of 2022. Thus, during the transition period, a student may have courses both in Moodle and Optima. You can find the address and instructions for the Optima below this text.

Your Optima username will be activated in 1-3 days after your username has been created.

If you encounter problems when logging in, try the following actions:

1. clear the browser cache memory
2. open the browser for private browsing (InPrivate/Private/Incognito window)
3. close the browser and try again or
4. log in using another browser.

You can access your Jamk email with your Jamk email address (username@student.jamk.fi) and the password you set in Self service password reset.

Read the course description already before starting your studies. It details the learning outcomes and required assignments on the course, among other things. The descriptions can be found at the web sites of CampusOnline and EduFutura (links below).

If you want you can test your digital skills (link below).

After the end of the studies, the teacher evaluates the studies and enters the grade into Jamk’s transcript of records.

See instructions on how to share study attainments to your own home school from the Puro service. If Puro service does not used at your educational institution or you are the student in upper secondary education, you can apply for study attainments from My Studyinfo service (links to services below).

Instructions for using the My Studyinfo service

1. Go to the web address below.
2. Select Proceed to studies button. The service is only available in Finnish or Swedish.
3. Identify yourself with your bank ID, certificate card, or mobile certificate.
4. Click Jatka palveluun button and you will see the studies you have completed.
5. Click Jaa suoritustietoja button and select the studies you want to share.
6. Click Jaa valitsemasi opinnot button and a sharing link will be created for you. If you want, you can change the expiration date of the link.
7. Click Kopioi linkki button to copy the link to your computer clipboard.
8. Send the link you copied to the clipboard by email to a representative of your school.
9. Be sure to sign out of My Studyinfo by clicking your name in the upper right corner and selecting Kirjaudu ulos.

If you need to cancel your participation in the CampusOnline studies, please send a notice of cancellation to campusonline(at)jamk.fi or EduFutura studies to avoinamk(at)jamk.fi.

If you have any questions or want to give feedback about Cross-institutional studies (CampusOnline or EduFutura), please contact us via Cross-institutional students' contact form.