The below list describes the procedures that JAMK deploys in quality management in RDI activities and Services:


  • The overall planning of RDI activities is based on JAMK’s strategy and the operating plans. The RDI projects are planned so that they serve the needs of the project target groups and meet the criteria of financiers. The principles of open access are taken into account when planning the RDI activities.
  • A description of the project idea is prepared at the idea phase. In planning phase, RDI project plans are prepared and the plans are evaluated before sending them to the financiers. The school director approves the school’s financial application. The eventual decision on the financial applications sent to the financiers is made by the president. The setup decisions are made on projects covered by a positive financing decision.


  • The key processes of RDI activities are described in the JAMK Process Manual. The principles of RDI activities and project instructions support the RDI activities. JAMK is committed to following the principles of open access in its RDI activities.
  • RDI projects are implemented in accordance with the project plan and financial decision. At the implementation phase, the plan is proactively updated, if necessary, based on changes in the operating environment.
  • The financial situation of projects is monitored regularly. The results of RDI projects are collected and communicated to external stakeholders.

Follow-up and evaluation

  • Indicators for RDI activities are monitored in the scorecard and in the reviews of RDI activities. The project manager reports the feedback collected during the project to the R&D manager and compiles the feedback summary. The responsible managers in charge evaluate the success of the RDI project at the end of the project.
  • The RDI team carries out a self-evaluation regarding the development needs of RDI activities at least once every two years. Where necessary, JAMK applies benchmarking and orders external evaluations of its activities.

Quality improvement

  • The project manager responds to the continuous feedback and makes the necessary adjustments.
  • The R&D manager and the head of department make common decisions on immediate improvement measures of RDI activities, based on the feedback reported by project managers. The R&D manager and the head of department use the assessment given at the end of the RDI project to plan and implement new projects.
  • The R&D manager presents the review of RDI activities to the management team, which decides the areas of development in RDI activities.
  • The RDI team develops the RDI activities on the basis of the self-evaluation