Operating Methods

The below list describes the operating methods that JAMK deploys in quality management in education:


  • JAMK’s strategy and principles: the choices made in JAMK’s strategy as well as the pedagogical principles and principles of R&D activities steer the planning of education.
  • Performance agreements and the budget: The targets agreed with the
    Ministry of Education and Culture and JAMK's strategy are translated into year level goals in performance agreement signed by the JAMK Management Team. Budgeting with strategically correct targeting supports the achievement of the objectives.
  • Plans: When drafting the contents of curricula, the needs regarding the required competences in working life are established and anticipated. Furthermore, student feedback is taken into consideration when planning the implementation of teaching. The curricula are discussed with representatives of working life and they are approved according to a common procedure. In degree programmes and vocational teacher education, the student prepares a Personal Learning Plan (PLP) to support the development of his/her competence.


  • Processes and operational guidelines: The most essential processes are described in JAMK Process Manual. Most important operational guidelines are degree regulations and study guides.

Follow-up and evaluation

  • Feedbacks: In bachelor’s degree programmes course feedback is collected on courses selected by the Head of Department. Student feedback is also collected after one year of studies and at graduation. In the master’s degree programmes feedback is collected from the students as they graduate. From students in vocational teacher education, student feedback will be collected as they start and finish their studies. In open studies student feedback is collected at the end of the semester. Master’s follow-up survey and vocational teacher education follow-up survey are carried out every two years. In specialisation studies and continuing education feedback is collected and processed as described in the quality guides of the schools.
  • Evaluations: Performance review is carried out by the JAMK Management team three times a year. Every 2 or 3 years, JAMK commissions various external thematic evaluations associated with the education or RDI activities based on the selected strategic focus.

Quality improvement

  • Development projects and tasks: Strategic development projects as well as development tasks identified on the basis of the follow-up and evaluation data are carried out according to plan.
  • Making use of follow-up and evaluation: Procedures for dealing with and making use of the follow-up and evaluation data have been agreed on.
  • Daily improvement: All persons working and studying at JAMK continuously strive for developing their own work and competence. Changes in course implementation are made by a teacher at his or her discretion based on course feedback. Furthermore, if necessary, teacher will discuss the required development measures with the Head of Department. Corrective measures based on the feedback will be taken as seen necessary by officers responsible for specialisation studies and continuing education.

Results in education


Scorecard. More indicators can be found on the website JAMK's results.



The system for student feedback, OPALA, is a joint student feedback system of universities of applied sciences and the Ministry of Education. The OPALA -inquiry system gathers information on the employment of the graduated students and on the success of education and practical training in students' opinion. See national reports.

Year after graduation -follow-up survey

A year after graduation placement follow-up is carried out annually among the graduates of the preceding year. The follow-up provides us with information on the labour market situation of our graduates. Read more.


Periodic Evaluation of Degree-Awarding Education

JAMK University of Applied Sciences evaluates the degree programmes more thoroughly once every five years. The new evaluation procedure is started in 2014.

> See summary of the results of evaluations.

Periodic evaluation of degree-awarding education is an evaluation method developed by JAMK University of Applied Sciences to meet the European quality assurance standard requirements on the regular review of degree programmes. The purpose of the evaluation is to identify strengths, good practices and improvement areas in the degree programme. The evaluation will be carried out by a group of four unbiased evaluators, half of whom are specialists from outside JAMK.

Evaluation of recognition of prior learning in JAMK

Recognition of prior learning in JAMK was evaluated in national Recognition of prior learning in higher education (AHOT korkeakouluissa) project in 2013. Report: "AHOT järjestelmän ulkoinen arviointi. Jyväskylän ammattikorkeakoulu" (2014, only in Finnish).


The Degree Programme in International Business granted the prestigious EPAS Accreditation in 2012.

EUR-ACE accreditation

Two of the JAMK’s degree programmes have been awarded the prestigious EUR-ACE accreditation. English-language degree programme in Logistics Engineering has been awarded the EUR-ACE accreditation in 2014. The degree programme was the first Finnish degree programme at the level of universities of applied sciences to achieve the international quality label. JAMK’s degree programme in Mechanical Engineering was granted the EUR-ACE Bachelor quality label in May 2015.

Awarding of EUR-ACE accreditation is authorised by the European Network for Accreditation of Engineering Education (ENAEE). In Finland, the Finnish Higher Education Evaluation Council is authorised to award accreditation.