Single course
Hotel Business
Content
- Hotel industry as part of the tourism industry
- The industry structure in national and international level
- Terminology within hotel industry
- The core processes in hotel
- Development of services and facilities in hotels
- Sustainability in hotel industry and hotel companies
- Key figures in hotel business
Objectives
The purpose of this course is to deepen your understanding in accommodation industry, especially in hotel business. You will learn about special features related to hotel management, sustainability and development of customers’ experiences. By identifying the international structure of the hotel industry and different operators in national and international markets, it is easier for you to make career plans within the industry.
Competences:
Tourism business, Proactive development
Learning objectives:
After completing the course, you identify the terminology used in accommodation industry. You have an understanding about the structure and earnings logic in the hotel industry both at national and international level. You identify the customer process in the hotel company. You know the possibilities and potential of technology to manage accommodation processes and customerships. You know the basics to design customer oriented accommodation facilities and services according to the business idea in the company.
Implementation methods
This course is implemented totally face-to-face. Methods of teaching and learning used in the implementation are lectures, learning assignments, discussions in the class, company visits and classroom visitors.
Additional information
This course is implemented totally face-to-face at Jamk Main Campus, Rajakatu 35. See the timetable of the lectures at https://lukkarit.peppi.jamk.fi/#/schedule by using the name of the course or course code MT00CG09-3001 (schedules will be published by 13 June 2025). NB! Online independent courses may not have schedules!
Notice that enrolling in Jamk's Open Studies requires a Finnish personal identity number. When enrolling, please primarily use the suomi.fi service for identification or if you have HAKA university credentials, you can use those. If you do not have Finnish bank credentials or HAKA credentials, skip the identification. After enrolment, immediately contact the helpdesk via a service request at help.jamk.fi to receive instructions for identification. Without identification, we cannot register you for studies.
Also notice that you cannot enroll in Open University courses if you are a degree student at Jamk (enrollment in Peppi).
Information on study fees and enrollment: https://www.jamk.fi/en/apply-to-jamk/jamk-open-university-of-applied-sc…
More information: [email protected]