Degree Student
Student Services
Specialists in Student Services will help and support you during your studies. We help you, for example, with enrolments, study entitlement and matters related to graduation. In addition, you will receive different documentation, such as a certificate of studies and a meal subsidy card issued by Kela.
Contact us
- During opening hours on campuses, please see exact opening hours on this page.
- If necessary, you can also ask for an appointment outside the opening hours.
- By email (studentservices(at)jamk.fi)
- By phone
- Via Helpdesk (see instructions below)
- Via secure email (see instructions below)
Book online guidance time
You can book an online guidance time for your Student Services Specialists from Online Guidance for Student -service page. Choose a service according to your degree programme (Technology, Business or Health and Social Studies and Music), select your Student Services Specialists and book an available time (duration 20 min). If you don't know, who is the Student Services Specialists of your Degree Programme, please check it on this page under Student Services on Campuses.
Helpdesk
If you have JAMK user ID > via Helpdesk
- Press the button "Submit service request" and log in.
- Press "New ticket"
- Select the field of the category: Study Services - Opintopalvelut > Degree Students / Tutkinto-opiskelijat
If you cannot login to Jamk systems, please send your request via open contact form.
Secure email
You may send personal details or other confidential or delicate information or attachments to Jamk via secure email. These can be, for example, personal identification number, bank account number or health information.
The secure email is sent via the website to studentservices(at)jamk.fi.
Note. The email sent from Jamk's student email is already protected.
Opening Hours for Academic Year 2024-2025
Spring semester 2025
Multichannel services electronically/remotely from Monday to Friday at 8-16.
- week 1 multichannel services
- week 2 Tuesday-Thursday services on campus at 10 -14, Friday multichannel services
- weeks 3-8 Monday-Thursday services on campus at 10 -14, Friday multichannel services
- week 9 multichannel services
- weeks 10-23 Monday-Thursday services on campus at 10 -14, Friday multichannel services
- weeks 24-32 multichannel services
Student Services on Campuses
Find the contact information of our Student Services Specialists by clicking open menus below.
Main Campus Student Services
- Rajakatu 35, FI-40200 JYVÄSKYLÄ, Hallway-B1 Service desk
- Student Services Specialists: studentservices(at)jamk.fi
Contact Information
You will be assigned a Student Services Specialist depending on the degree programme or field you are studying.
Helin Annika, phone: +358 40 632 8174
- Business Information Technology, English and Finnish degree programmes (Bachelor)
- Business Management (Bachelor)
Kuosmanen Anni, phone: +358 40 587 9946
- International Business, English degree programme (Bachelor)
- International Business Management, English degree programme (Master)
- Sport Business Management, English degree programme (Master)
- Team Academy (Bachelor)
- Business and Financial Management (Master)
- Business Network Management, Business Management (Master)
- Entrepreneurship and Business Competence (Master)
- Management and Leadership, Business and Financial Management (Master)
- Project Management, Business and Financial Management (Master)
Maukonen Sanna, phone: +358 50 414 3578
- Tourism Management, English degree programme (Bachelor)
- Tourism and Hospitality (Bachelor and Master)
- Construction and Civil Engineering (Bachelor)
- Construction Management (Bachelor)
- Civil Engineering (Master)
- Low Carbon Civil Engineering (Master)
- Lifecycle Management (Master)
- Management and Leadership, Responsibility and Service Management (Master)
- Project Management, Responsibility and Service Management (Master)
Rastas Heidi, phone +358 400 779 060
- Automation and Robotics, English degree programme (Bachelor)
- Energy and Environmental Technology (Bachelor)
- Mechanical Engineering (Bachelor)
- Electrical and Automation Engineering (Bachelor)
- High-Technology Business Management (Master)
- Robotics, English and Finnish degree programmes (Master)
- Sustainable Energy (Master)
- Bioeconomy Development (Master)
- Management and Leadership, Engineering (Master)
Seppänen Tiia, phone: +358 50 521 8161
- International Logistics, English degree programme (Bachelor)
- Purchasing and Logistics Engineering, English degree programme (Bachelor)
- Professional Project Management, Technology, English and Finnish degree programmes (Master)
- Logistics, Finnish degree programme (Bachelor and Master)
- Business Network Management, Technology (Master)
- Digital Supply Chain Management (Master)
- Project Management, Engineering (Master)
Lutakko Student Services
- Piippukatu 2, FI-40100 JYVÄSKYLÄ, room D124
- Student Services Specialists: studentservices(at)jamk.fi
Contact Information
You will be assigned a Student Services Specialist depending on the degree programme or field you are studying.
Alusniemi Sini, phone: +358 50 478 3784 (Mon and Fri Laaksonen Inka-Sofia, phone: +358 50 473 0725)
- Midwifery (Bachelor)
- Nursing, Finnish degree programme (Bachelor)
- Advanced Nursing Practice, Finnish degree programme (Master)
- Health Promotion, Finnish degree programme (Master)
- Management and Leadership, Social Services and Health Care (Master)
- Business Network Management, Social Services and Health Care (Master)
- Professional Project Management, Social Services and Health Care (Master)
- Advanced Practice Nursing, English degree programme (Master)
Kangaspunta Tiina, phone: +358 40 351 8355
- Social Services (Bachelor)
- Information and Communication Technology, English degree programme (Bachelor)
- Expertise in Social Guidance (Master)
- Integration of Rehabilitation and Exercise (Master)
- Digital Rehabilitation (Master)
- Sport and Exercise Physiotherapy, English degree programme (Master)
Lahtinen Matleena, phone: +358 50 421 0669
- Artificial Intelligence and Data Analytics, English degree programme (Master)
- Cyber Security, English degree programme (Master)
- Full Stack Software Development, English degree programme (Master)
- Information and Communications Technology, Finnish degree programme (Bachelor)
Mia Mononen, phone: +358 40 751 1299
- Nursing, English degree programme (Bachelor)
- Physiotherapy (Bachelor)
- Rehabilitation Counselling (Bachelor)
- Occupational Therapy (Bachelor)
- Multidisciplinary Rehabilitation (Master)
Music Campus Student Services
- Pitkäkatu 18-22, FI-40700 JYVÄSKYLÄ
- Student Services Specialists: studentservices(at)jamk.fi
NB: Music Student Services open
- week 1 multichannel services
- weeks 2-8 on Thursdays
- week 9 multichannel services
- weeks 10-25 on Thursdays
- weeks 26-31 multichannel services
Contact Information
Kangaspunta Tiina, phone: +358 40 351 8355
- Music Pedagogue (Bachelor and Master)
- Project Management, Music Pedagogue(Master)
- Management and Leadership, Music Pedagogue (Master)
Student Services of the Institute of Bioeconomy
- Services are centralized at the Rajakatu main campus
Contact Information
You will be assigned a Student Services Specialist depending on the degree programme or field you are studying.
Sanna Maukonen, phone +358 50 414 35785
- Agricultural and Rural Industries (Bachelor)
Rastas Heidi, puh. +358 400 779 060
- Bioeconomy Development (Master)
- Project Management, Natural Resources (Master)
- Management and Leadership, Natural Resources (Master)
Other Staff
Other Staff in the Student Services
Sirpa Tuomi
Education Services Manager
University Services
+358400976750
[email protected]
Tiina Hartikainen
Senior Administrative Planner
University Services
+358408690643
[email protected]
Jaakko Ijäs
System Specialist
University Services
+358405829923
[email protected]
Language Centre
Rajakatu 35, FI-40200 JYVÄSKYLÄ, Room G318
kielikeskus(at)jamk.fi