Single course
Accessible Tourism (online)
In this course you will deepen your understanding in responsible tourism, especially in social responsibility. You will learn how accessibility and different customers' perspectives can be taken into account in tourism.
Content
Accessibility principles and key concepts in accessible tourism
Accessibility legislation
Specifics and needs of different customer groups
Service journey and accessibility.
Objectives
The purpose of this course is to deepen your understanding in responsible tourism, especially in social responsibility. You will learn what accessibility means in tourism context and different concepts within accessible tourism. After this course you understand the basic principles of accessibility from different customers perspectives and can apply the knowledge in different phases of customer journey in tourism.
Competences:
Tourism business, Ethics, Sustainable development
Learning outcomes:
You can list different customers who need accessible services and identify legislation that governs accessibility issues. You know accessibility principles and key concepts of accessible tourism. You identify how to apply accessibility principles in different phases of customer journey.
Implementation methods
This course is an online course, and requires participation in webinars, independent study skills, execution of an independent company visit, completion of assignments (pre-assignment and report), discussion and presentation of results, and assessment of own learning.
To participate in webinars, you need a functional camera, headphones and microphone
Prerequisites
Understanding the basics of business functions
Understanding the special features of tourism industry.
Additional information
This course is an online course, and requires participation in webinars, independent study skills, execution of an independent company visit, completion of assignments (pre-assignment and report), discussion and presentation of results, and assessment of own learning. The course code is MT00CK83-3006. Use the code to view the course schedule at https://lukkarit.peppi.jamk.fi.
Enrolling on open studies requires a Finnish personal identity number and strong identification.
Verify your identity in the Suomi.fi service or with HAKA credentials when you enroll. Otherwise, you will need either a valid passport or an EU ID card with a chip (according to the ICAO 9303 E-MRTD standard). In this case, please contact help.jamk.fi
Please notice that degree students in Jamk who have enrolled for attendance in are not eligible to enroll as Jamk Open UAS students (instead, enrolment in Peppi).
Read more about enrollment and study fees: https://www.jamk.fi/en/apply-to-jamk/jamk-open-university-of-applied-sc…
Further information concerning the enrollment: avoinamk@jamk.fi