Customer Register - Description of File
In accordance with Personal Data Act (523/1999) Section 10
1. Controller/Registrar
JAMK Library
Rajakatu 35 F
FI-40200 Jyväskylä
2. Person in Charge
Library Director Risto Heikkinen
Rajakatu 35 F
FI-40200 Jyväskylä
Phone: +358 40 594 6587
3. Name of the Register
JAMK Library Customer Register
4. Use of the Register
Library customer relationship management. The library uses the register for the supervision of borrowing and borrowing rights, and for the compilation of statistics.
5. Contents of the Register
Name, statistical category, library unit, address, telephone number(s), e-mail address, patron barcode, date of birth, social security number; information on present loans, material on hold and unpaid fees. When a loan is returned, its data disappears from the patron register.
The library has the right to register the customer’s social security number (the Finnish Data Protection Board’s decision 57/29.11.1993). The social security number is used when giving or cancelling borrowing rights and the library card, as well as in debt collection.
6. Regular Sources of Information
Customer information is saved in the register from the registration form filled in by the customer, from the electronic form sent via the library’s website, or from personally delivered customer information. Student and personnel registers, the population register or other external address registers can also be used.
7. Regular Transfer of Data and Transfer of Data into Countries outside the European Union or the European Economic Area
Customer information is delivered to JAMK’s collection agency for invoicing purposes. The customer information is not transferred for other outside purposes.
8. Principles of Register Securing
A. Manual register. The application form filled in by the customer will be immediately destroyed after the information has been saved in the register.
B. Electronic register. Standard methods are used to technically protect the customer data. The library staff is obliged to professional secrecy.
9. Customer's Right to Check the Registered Information
A person whose personal data has been saved in the register has the right to personally check the validity and correctness of the information. A request concerning the checking of personal information in the register can be made in writing or in person at the library. The information can be checked immediately. The register contains no such information which cannot be checked by the customer.
10. Updating the Registered Information
The customer information will be updated without delay according to the changes informed by the customer. If necessary, the correctness of the customer information will be checked from the population register. The information will be updated by the library staff. The library staff also corrects mistakes immediately when they are detected.
Personal Data Act (523/1999) Section 10
Section 10 - Description of file
The controller shall draw up a description of the personal data file, indicating:
1. the name and address of the controller and, where necessary, those of the representative of the controller;
2. the purpose of the processing of personal data;
3. a description of the group or groups of data subjects and the data or data groups relating to them;
4. the regular destinations of disclosed data and whether data are transferred to countries outside the European Union or the European Economic Area; and
5. a description of the principles based on which the data file has been secured.
The controller shall keep the description of the file available to anyone. This obligation may be derogated from, if necessary, for the protection of national security, defense or public order and security, for the prevention or investigation of crime, or for a supervision task relating to taxation or public finances.